Ponds Light Moisturiser Non-Oily Fresh Feel With Vitamin E + Glycerine
Ponds Light Moisturiser Non-Oily Fresh Feel With Vitamin E + Glycerine
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Ponds Light Moisturiser Non-Oily Fresh Feel With Vitamin E + Glycerine
Note: Product images are for illustrative purposes only. Packaging, labels, and batch details may vary as updated by the manufacturer. The description is for information only and may not list every ingredient.
I'm disappointed with my purchase. I've been buying Pond's light moisturizer with vitamin e and glycerin for years. When I order it from you, I didn't notice until later that what I was ordering is different from what I normally buy. The first picture is the product of the one with vitamin e and glycerin the one i normally buy, and as you scroll there are other pictures with the product with Hydra-miracle with Cera-Hyamino. I didn't notice this when I made the order, I thought I was ordering the light moisturizer with Vitamin E and Glycerin only, I didn't want the one I received. I haven't opened any of them, they are still taped together. Do you still have in stock the Ponds light moisturizer with Vitamin E and Glycerin only? Without the Hydra Miracle, without the Cera-Hyamino? If so, can I return my order and you send me the Ponds light moisturizer with Vitamin E and glycerin? Thank you for replying.
Hi,
Thank you for taking the time to explain the issue, and we’re sorry that the product you received was not the version you were expecting. We completely understand that you were looking for the Pond’s Light Moisturiser with Vitamin E & Glycerine and not the newer Hydra Miracle/Cera-Hyamino variant.
Since you have mentioned that the products are unopened and still sealed, please reach out to our customer support team with your order details. Our team will check the available options for a return/exchange and also confirm whether the Vitamin E & Glycerine version is currently available.
You can contact us at **[Support@indyancart.com](mailto:Support@indyancart.com)** or **+1 951-636-0590**. Our support team is available Monday–Saturday, 9:00 AM–6:00 PM EST, and aims to respond within 24 hours.
We appreciate you bringing this to our attention and look forward to helping resolve this for you.
Thank you for choosing Indyancart.
[www.indyancart.com](http://www.indyancart.com)